Named by Travel and Leisure Magazine as the most sophisticated jewel of a small hotel in Bermuda, Waterloo House is an elegant Manor house with surrounding cottages dating back to 1815. The hotel rests amidst four acres of terraced gardens right on Hamilton Harbor. It is within walking distance of the heart of the financial and insurance district in addition to many of the hisotoric and cultural sites on the island. Waterloo House, although the perfect location for a tranquil holiday of rest and relaxation, also offers an ideal base for the business executive traveling abroad, with its central location close to the heart of the financial and business community. Modern business conveniences such as WiFi and T-1 access in all rooms have recently been added. The Alfred Blackburn Smith (ABS) Suite is a sumptuously appointed private salon which can accommodate board meetings, seminars, or forum groups. The room is computer-compatible, has fax and phone service, presentation equipment including TV and VCR, as well as a private bar, kitchen and bathroom. Secretarial services on hand and all business needs can be accommodated when booking the suite. It has the versatility to be turned from a meeting room into a private dining room for elegant lunch or dinner parties or formal cocktail receptions. With fine antique furniture, elaborate soft furnishings and baronial decor, the ABS offers guests the chance to entertain in total privacy yet in the style of a grand country house. Waterloo House is known around the world as one of Bermuda's best restaurants and with its Executive Chef has won countless awards for cuisine both in North America and Europe. The Poinciana Terrace on the water's edge is the place to be for al fresco luncheon or romantic candlelight dinners under the stars. In winter, breakfast and lunch are still enjoyed on the terrace but dinner is a grand occasion in the magnificent Wellington Room. A wide variety of sporting activities are available for guests, such as charter fishing, water skiing, windsurfing, swimming, either in the harbour or the fresh water pool. There is a small fitness center in the hotel. Waterloo boasts its own private launch. Romantic secluded picnics on many of the uninhabited and unspoiled islands surrounding Bermuda's shoreline or harbour cruises and cocktail cruises are available. Guests are also encouraged to enjoy all the facilities of Waterloo House's sister properties, Horizons and Cottages, and the exclusive private member's club, the Coral Beach and Tennis Club. Coral Beach possesses the finest private beach on the island, as well as superb flood lit championship tennis courts, croquet, putting, squash, bowls, and a fully equipped fitness center. Golf can be arranged at all of the major golf clubs on the island. Whether visiting Bermuda for business or pleasure, Waterloo House is an oasis of charm and tranquility, where the caring staff have earned the reputation of giving the highest standard of personal service and attention to your every need. As the New York Times said of Waterloo House, It's a heavenly world apart.

Our staff is always eager to assist you. We hope the following information will help make your stay more enjoyable. AIR CONDITIONED ROOMS Please close all windows and doors when the air conditioner is operating; it will not be effective if they are not. AIRLINES The Front Desk can help you with travel arrangements, airline reservations, and airport transportation. U.S. Custom's forms are available at the desk for your return journey. PICNIC LUNCHES Picnic lunches may be ordered, on the evening before, through the Dining Room or Front Desk. BUS AND FERRY SERVICE The public transportation system in Bermuda is quite extensive and efficient. The Bus and Ferry to Somerset and St. George's makes a pleasant journey. Stops are a 5-minute walk from the Hotel. Timetables are available from the Front Desk. Cycles Oleander Cycles rents mopeds and scooters on a daily or weekly basis. Please ask the Front Desk for assistance. CHECKING IN AND OUT Please vacate your room by noon, as rooms have to be serviced and ready for 2:00 p.m. check-ins. CHURCHES Local Churches welcome visitors. Times of service are available from the Front Desk. DENTISTS / DOCTORS Our tame doctor will make house calls and we can recommend a gentle and reputable dentist. The local hospital is well equipped for all emergencies. An air ambulance service is available to the U.S. and Canada. ELECTRICITY The current in Bermuda is the same as the USA and CANADA. 28 cycles, 110volts AC. FAX Our fax number is (441) 295-2585. You may send and receive messages for a nominal charge. FIRST AID Basic first aid supplies are available from the Front Desk. FLORISTS We can order flowers for special occasions. FRONT DESK AND SWICHBOARD The Front Desk is open between 7:30 am and 11:00 p.m. The main front door onto Pitt's Bay Road is locked after Midnight. If you expect to return to Waterloo House after these hours, please ring the bell outside the main front door to notify security to let you in or please take your room key with you. In the event of an emergency at night (11:00 p.m.- 7:30am) please dial 0 or 235, this will connect you with a member of staff. GAMES The Game Room has a number of different diversions, including backgammon, chess and skittles. GRATUITIES To assist you with gratuities, a service charge of 10% is added to room and board rates, and 15% to all bar and extra restaurant charges. GOVERNMENT OCCUPANCY TAX A 7.25% Tax on Room and Board is added to your account. LATE CHECK-OUT It is a policy that late checkouts until 6:00 p.m. will be charged at one half the room rate and at full rate thereafter. MAPS Useful maps for your moped tours are available at the Front Desk. NEWSSTAND We carry shirts, sweaters, and postcards and some traveling necessities. We can supply you with special order magazines and newspapers during your stay. Please give us 24 hours notice for special orders. PAYMENT We accept credit cards (Visa, MasterCard American Express), travelers and personal cheques, and cash as forms of payment. RESERVATIONS (ROOMS) For future reservations, please contact our Reservations Manager: (800) 468-4100, Fax (441) 295-2585 or e-mail: reservations@waterloohouse.bm. RESERVATIONS (RESTAURANTS) You may reserve for dinner during the day with the Front Desk. After 6:00 p.m. please dial the restaurant directly, (441) 295-4480. SIGHTSEEING There is much to see in Bermuda. The Front Desk can organize taxi tours or suggest routes for mopeds. The Ferry (5-min walk) gives you a water perspective. SUNBURN We strongly suggest the use of sun blocking lotions. The sun is much stronger than it seems. These lotions are available from the Coral Beach Club's office and the Front Desk. In case of severe sunburn, ask about aloe, a common plant on the property, or tea bags, both effective treatments. SAFE DEPOSIT BOXES Please do not leave valuables unattended in your room. There is only one key (yours) so please guard it carefully (drilling charges may apply for lost key). The rooms are equipped with room safes. The Hotel cannot be responsible for unattended valuables left in your room or cottage. TAXIS You may always order a taxi directly by dialing 9,295-4141. The Front Desk will be happy to order one for you as well as make all your departure arrangements. Please allow the Front Desk to arrange the collection of your luggage and order a taxi on the day of your departure. WATER Water is in short supply in Bermuda and conservation would be appreciated.

The crystal fresh water pool and many umbrella tables and chairs add to the relaxation and comfort in this city oasis. Rest in your favorite chair, watch the boats in the marina come and go, sip your favorite refreshing cooler. The Manager of Horizons Cottages leads a brisk walk, of about an hour and a half on Saturdays, through some fascinating parts of Bermuda. See the old Railway Trail, working farms, the last untouched seascape in Bermuda, a bird sanctuary and many rare endemics plants and trees. Please call our sister hotel Horizons Cottages for details. BEACH SWIMMING A vacation in the sun is meant to be complete leisure. Coral Beach Club's private beach offers the soft pink sand and the tranquil warm water you came for. In the season, attendants are available to make you comfortable in a chaise or chair, with an umbrella when needed. There are many excursions from Waterloo House that can lead to the discovery of your very own private beach. GOLF We have reciprocal arrangements with all the Island's fine courses. A challenging 'mashie' course at Horizons Cottages is a short cab ride. Be our guest! While staying at Waterloo House, you may be introduced to the private Coral Beach Tennis Club. The Club's pro is delighted to arrange games, lessons, and challenging matches. Changing rooms, lockers, towels, and showers are available. Please adhere to the Club's policy of all-white tennis attire. The gym is located on the Coral Beach Club property one level below the lobby, directly across the stairs leading to the beach. The cardiovascular room houses three treadmills, one Stairmaster, a Cybex bike, a Precor Elliptical trainer, two Concept 2 rowing machines, Reebok Slides and Steps with videos. There is a television and VCR if you would like to bring your own tapes or watch direct satellite television. The weight room has a weight system, single use machines, free weights and several benches. Hotel guests pay a daily fee of $ 10 to use the fitness center. SQUASH Two international courts are ready for your playing pleasure at the Coral Beach Tennis Club at any time. Again the pro or his assistants can arrange games, racquets, etc. for you. CROQUETLAWN BOWLING These lawn games are maintained at the Coral Beach Club. Equipment is available at the Front Desk of the Club or the Tennis Shop. A little advance notice would be appreciated. SNORKELING The reefs in front of the Coral Beach Club offer a fascinating array of fish and underwater life. There is no charge for snorkeling 'gear' available at the Beach Office or at the Beach Hut.

 Guest rooms have air conditioning
 Baby chairs and cots are provided
 Luggage storage
 Central situation
 Playground for children
 Clothes dry cleaning
 Credit cards accepted
 Dinner may be served in the room
 Facsimile services
 Fitness hall
 Hairdryer
 Access to internet
 Laundry services/washing machine
 Licensed bar
 Smoke-free guest rooms
 Parking lot
 Private park, garden, courtyard
 Quiet surroundings
 Restaurant
 Safe deposit box
 Private/Ensuite bathroom
 Swimming pool
 Phone at reception
 Phones in rooms
 TV sets in rooms
 Patio, summer terrace