Frecuent Asked Questions. Where can I find information about how to arrive to the Hotel? In the main menu you will find a botton that says Location, if you click here you can see a map where to find the right location of the Hotel. You can also find directions about how to arrive from different places, San Pablo airport, Santa Justatrain station. As you can see the only parking in Santa Cruz Quarter is just behind our Hotel. Although it is possible to arrive to the main door of the Hotel, we advise you to go directly to the parking and then walk to the Hotel, its only 50 metres. Type of rooms I requested a double room, What should I expect? If you request a double room, we understand that you want a room for two people. If you dont specify between a room with double-bed or room Whats the difference between a double room, double bedroom and a twin room? Double room is a room for 2 people. Double bedroom is double bed and twin room means two single beds. Whats the difference between single and DUI room? A single room consists in a room with only a bed for one person. The size of the room is reduced. A DUI room (double for single use) consists in a room with two beds or one double bed but used only for one person. Can I request an extra bed for a double room? What its the price? The Hotel provides for extra beds only if you want to book a room for three people, we will add a supplement according the rate. Could I request an extra bed for a single room? No. Is there any room for four people? No. Is there any room adapted for handicap people? Yes. There is an adapted room for handicap people. Are there non-smoking rooms? Yes. Its forbidden to smoke in the public areas of the Hotel, and the 80% of the rooms in our Hotel are non smoking rooms. What are the services I can found in the rooms? All the rooms have air conditioning, heating, Tv TFT satellite (Spanish, English, German, French), direct telephone, safe, internet wi-fi. Prices Are the prices per person or per room? All the prices are per room and day. Is breakfast included on the price? No, the price is only for accommodation. Please, let us know at your arrival if you want to have breakfast. Which is the price of the breakfast? Breafast is 5 per person,per day. Continental breakfast and consists in a glass of natural orange juice, 1 coffee or tea, 1 bottle of mineral water and toast of iberiam ham. Does the price incluye tax? Yes, always Are there any any special discounts ( for plublic servants, senior, airline companies, )? No, if there is any special offer will be in Offers Can I use any kind of reduction coupons or vouchers? No Credit cards and payments Why do you need my credit card details? The hotel will charge in advanced the 1st night in your credit card as booking guarantee. The rest of your stay will be paid in the hotel. During Holly Week (Easter) and Feria de April it will be charged the total of your stay in advanced. What credit cards can I use to guarantee my reservation? Visa, MasterCard, Maestro y American Express. We do not accept checks or othre types of payment. Can I pay my stay in advanced? Yes. Can I pay the amount of the stay in the hotel with a different credit card to the one I have used to guarantee the reservation? Yes. You must be the owner of this card. It has been charged an amount on my credit card. How can be refund it to me? If you cancel your reservation 72 hours before the arrival date. During Holly Week and April Fair you must cancel your reservation 21 days before your arrival date. I have no credit card. Can I make a reservation? No. Is it safe to give the details of my credit card? Is it safe the page Reservations of the hotel? Yes, we receive your credit card details from a secure server SSL. The same technologie use by banks. Making my reservation How can I make a reservation in your hotel? You must fill in all the fields required in Reservation. How do I know if my reservations has been confirmed? Once we receive your reservation request we will proceed sending you a booking confirmation only if the reservation is possible. If the reservation was not possible, we let you know via e-mail. Once you receive your booking confirmation, print the document and bring it with you, because this one is your reservation guarantee. Can I book by telephone, fax o e-mail? Yes, the information required is the same that you can find in Reservations. I have sent all the details required in Reservations but I didn´t receive the confirmation via e-mail. What can I do? Sometimes e-mails can get lost due a problem with servers. Or simple due a wrong e-mail address, sometimes emails go straigth to the bin. We recomend to read carefully the formulary Reservation, before you finish the process. You can also send us the information required in Reservation to info@hotelpuertadesevilla.com I have sent all the details required in Reservations to info@hotelpuertadesevilla.com but I cant get a confirmation. Is my reservation confirmed? No, your reservation will be confirmed when you receive a booking confirmation with a booking number. Can I book a parking space for my car? No, parking will be offered to you once you do the check-in. Depending on availability at your arrival. Hotel regulations Check-in, what time can I do it? Check-in can be done from 14 h. What time is the check-out of the room? 12:00 h (12 PM) Can I request an earlier check-in time or a later check-out time different from the hotel hours? No. I will arrive quite late. Can I get into the hotel? Yes, the Receptionist will ask for your name and your booking number. Does the hotel offer a transfer service? No. Are animals allowed? No, only dogs for blind people. What can I do if I have any doubt about the rooms, the hotel, etc? Send us un e-mail to info@hotelpuertadesevilla.com Cancellation Can I cancel or modify my reservation? Yes, remembering the cancelation policy of the reservation. Do I need to pay any cost in case of cancellation? No, if the reservaron has been cancelled 72 hours before the arrival time or 21 days before if the reservation is for the Holly week o Feria de Abril. How do I know if my reservation has been cancelled? Once cancelled you will receive an e-mail confirming the cancellation. ****** ****** ****** Hotel Seville Hotel Sevilla Hotel Puerta de Sevilla accommodation in Seville hotels in Seville located in a privileged place in Seville center alojamientos en Sevilla hotel en Sevilla hoteles en Sevilla accommodation in sevilla HOTEL HOTELS HOTELES EN SEVILLA CENTRO HISTORICO HOTEL SEVILLA Y EVENTOS SEVILLA HOTELES EN SEVILLA CENTRO ALOJAMIENTOS EN SEVILLA ANDALUCIA DORMIR EN SEVILLA HOTELS SEVILLE BEST HOTELS IN SEVILLE CENTER SEVILLE HOTEL SEVILLA HOTELS SEVILLE HOTELS SEVILLA HOTELES SEVILLA HOTELS SEVILLE HOTELS IN SEVILLE HOTEL SEVILLE HOTELES SEVILLA HOTELS SEVILLE HOTEL SEVILLA HOTELS SEVILLE ANDALUCIA HOTEIS SEVILHA HOTELS IN SIVIGLIA HOTEL SEVILLA SEVILLE HOTELS IN SEVILLE CENTER HOTELS IN ANDALUCIA HOTEIS SEVILHA HOTEL SIVIGLIA HOTELS SEVILLE HOTELS SEVILLE HOTEL SIVIGLIA HOTEL SEVILLE HOTEL SIVIGLIA HOTELS SPAIN ACCOMMODATION IN SEVILLE ACCOMODATION IN SEVILLE CHARM HOTEL MEETINGS SEVILLE EVENTS ANDALUSIAN HOTELS IN SPAIN CHARMING HOTELS SEVILLE CENTER HOTEL SEVILLE HOTELS PUERTA DE SEVILLA http://andalunet.com/

Coming to the Hotel Easy access, we are at the entrance to the historical neighborhood of Seville, called “Barrio de Santa Cruz”. In Puerta de la Carne St. (before called “Santa Maria la Blanca”, with “Avenida Men?ndez Pelayo” (which is the internal bypass of Seville). From the airport, called “San Pablo”, the bus line “Amarillos Tours” is leaving every 30 minutes to “El Prado de San Sebastian”, coach station; it is about 300m from our Hotel Puerta de Sevilla. From the train station, called “Santa Justa”, you can take the urban bus “C1”, and it will take you as well to “El Prado de San Sebastian”, coach station, it is about 300m from our Hotel Puerta de Sevilla. From the bus station “El Prado de San Sebastian”, you can walk easily to our Hotel Puerta de Sevilla. Just crossing the road “Avenida Menendez Pelayo” and walking along the gardens “Jardines de Murillo”. At the end of “Jardines de Murillo is our Hotel Puerta de Sevilla. From the bus station “Plaza de Armas” you have to take the bus “C3” or “C4” (circular # 3 or circular # 4), then you have to get off at “Puerta de la Carne” (50 m. from our Hotel Puerta de Sevilla, 1 minute walk). If you drive click here and make you own way to our hotel. Driving directions from “San Pablo” (Seville Airport) to Hotel Puerta de Sevilla 1: Becomes A-4 (Autov?a del Sur). 2: Keep RIGHT to take Nudo Gota De Leche. 3: Avenida de Averroes Toward Sevilla. 4: Avenida Kansas City, end to Train Staion “Santa Justa”. 5: Enter next roundabout and take 5th exit onto Calle Pablo Picasso. 6: Calle Pablo Picasso becomes Avenida De La Buhaira. 7: Turn RIGHT onto Avenida Eduardo Dato. 8: Avenida Eduardo Dato becomes Calle Demetrio De Los R?os. 9: Turn LEFT onto Calle Men?ndez Pelayo. 10: Turn RIGHT onto Calle Catalina de Ribera ( End ) were you can park you car into the public parking called “Parking Cano y Cueto” (Parking marked with a in our map as you can see) and then walk to the Hotel. If you wish to use our Hotel Parking, then you have to live the car before the public parking (please, do not block the entrance) and walk to the Hotel. If our parking were available then we will offer it to you. If our parking were fully booked then you should use the public parking. Please notice that there is not other parkings in the historical site of Seville. Driving directions from “Santa Justa” (Train Station) to Hotel Puerta de Sevilla 1: Start from Avenida de Kansas City. 2: Enter next roundabout and take 5th exit onto Calle Pablo Picasso. 3: Calle Pablo Picasso becomes Avenida De La Buhaira. 4: Turn RIGHT onto Avenida Eduardo Dato. 5: Avenida Eduardo Dato becomes Calle Demetrio De Los R?os. 6: Turn LEFT onto Calle Men?ndez Pelayo. 7: Turn RIGHT onto Calle Catalina de Ribera ( End ) were you can park you car into the public parking called “Parking Cano y Cueto” (Parking marked with a in our map as you can see) and then walk to the Hotel. If you wish to use our Hotel Parking, then you have to live the car before the public parking (please, do not block the entrance) and walk to the Hotel. If our parking were available then we will offer it to you. If our parking were fully booked then you should use the public parking. Please notice that there is not other parkings in the historical site of Seville.. C/ Puerta de la Carne, 2. Sevilla, 41004 Tel: (+34) 954 987 270 // Fax: (+34) 954 987 360 info@hotelpuertadesevilla.com