Some excerpts from the website of Hotel Charles that might be useful
How to Find Us First... Travelling by Plane. Travelling by Car. Travelling by Train. When can I check in? The
room can be occupied beginning with 2 PM. In case of an earlier arrival it is possible to occupy the
room if we already have one cleaned. If there is still no clean
room available, you can leave your luggages in our storage
room free of charge. Meanwhile you can have
breakfast or
lunch in our
restaurant. Until when do I have to check out? Check out time is 11 AM. In case you would like to stay a little longer please turn to the reception: if there is a possibility to do so we'll arrange the late check out. What kind of
breakfast is there in the hotel? Is
breakfast included in the price of the
room? In our hotel we provide a rich
buffet breakfast consisting of various types of cheese, cold meats, baked products, scrambled eggs, Vienna sausages, fried bacon, cereals, yogurts, 100% natural fruit juices,
coffee,
tea. etc. Our
Internet rates (for
rooms bookable online) do not include
breakfast. You can decide upon arrival on which days of your stay you will be requesting
breakfast, which costs 2000 HUF (8 Euro) per person. What does halfboard mean in Hotel Charles? Halfboard means that you can choose a 3-course menu (either for
lunch or for supper) that you can have in our
restaurant. The menu is previously arranged, you can only decide whether you would like regular or vegetarian dishes. The price of the menu is 12 Euro per person. Can I order an
airport transfer? Of course. You can book an
airport transfer in advance in case you don't want to wait for other passengers to be taken to their destinations before you, and would prefer to have a more personal transportation service for a reasonable price. This way your private English speaking driver will be waiting for you with a sign at the information
desk (in case your flight arrives late you won't have to announce anybody - the company keeps in touch with the
airport and knows about delays and changes), and will take you directly to your hotel as soon as possible. You can check out the prices and conditions of the online
transfer reservation and book your ride here: How does the
Internet function in the hotel? High-speed
WiFi wireless Internet connection is available in the entire hotel building free of charge, so guests can use their own laptops to access the
Internet. In order to use this complimentary service you need to aks for the access codes at the reception
desk. Our colleagues are happy to assist with any technical problems you might be experiencing during the process. For guests who don't have their own laptops we recommend our
Business Center, where there are three treminals they can use the high-speed
Internet on. Beside surfing on the Net you can send and receive e-mails as well; the address of our guests is
guest@charleshotel.hu but you can receive e-mails to
info@charleshotel.hu if you don't want other guests to be able to ready the letters - in the latter case our receptionists will notify you as soon as an e-mail arrives for you. (Unfortunately on this latter address no attached files can be received.) The use of the
Internet in our
Business Center is 600 HUF/30 minutes. How does the
Internet function in the
room? High-speed
WiFi wireless Internet connection is available in the entire hotel building free of charge, so guests can use their own laptops to access the
Internet. In order to use this complimentary service you need to aks for the access codes at the reception
desk. Our colleagues are happy to assist with any technical problems you might be experiencing during the process. Beside this 5 of our Deluxe category
studios are equipped with high-speed
cable Internet access. Upon request we can provide a
computer for a surcharge. Our colleagues will help you change the settings. How can I order a
Taxi? Which company shall I choose? We'll order a
taxi for you at the reception. Our hotel works together with City
Taxi, a company which is not only the largest
taxi company in Budapest and has the largest number of cars with the best average quality but has also won the title of the Best
Taxi Company 5 times in the past 7 years. In case you prefer another
taxi company we'll order the
taxi of your wish. What should I see in Budapest? Our receptinists will provide you with a free map marking all the sights worth seeing. If you only spend a few days in town, we suggest you take an organised sightseeing
tour on your first day, where you'll see all the main tourist attractions of Budapest; after that you can visit the most interesting places on your own. Our receptionists will help you to find your way or choose from a great variety of organised
tours. How can I settle my bill? You can pay in cash or by credit card. We accept the following currencies apart from HUF: USD, EUR, GBP, NOK, CHF, SEK, CAD. The following credit cards are accepted: EC/MC, VISA, AMEX, DC, JCB. As a guarantee you can only provide credit cards with relief printing (not electron cards). Can I
drink the water coming from the tap? Yes. Drinkwater comes from the household taps throughout Hungary. In the very few places where the water is not suitable for drinking (parks, cemeteries, etc.), a visible sign is displayed with this information. Can I use my own
iron or
hair-dryer in the
room? If your electric equipments have the settings of the Hungarian electric standards (220-230 V, 50 Hz AC) and are adjusted to these rates, then you can. (We can also provide a plug adaptor if the plug is different.) But if you only need to use these appliances you don't have to bring them with you: you can ask for them free of charge at the reception. Our Deluxe category
studios and
apartments all have
hair-dryers in the
bathroom.
Standard Studio 32qm,
room, equipped
kitchen with
refrigerator,
bathroom with
shower-
tub.
Cable TV,
telephone,
minibar. Beds can be easily separated. Some of the
Standard Studios are equipped with
air-conditioning, these are available upon request, for a surcharge. check rates or book online...
Deluxe Studio****
air-conditioned 32 sqm, high quality
room with
air-conditioning, equipped
kitchen with
refrigerator,
bathroom with
shower.
Cable TV,
telephone,
hair-dryer,
minibar. Beds can be easily separated.
Standard Apartment 55 sqm, hallway,
two rooms, equipped
kitchen with
refrigerator,
bathroom with
shower-
tub.
Cable TV,
telephone,
minibar. Beds can be easily separated.
Deluxe Apartment****
air-conditioned 55 sqm, high quality
apartment with
air-conditioning (
two rooms, hallway, equipped
kitchen with
refrigerator,
bathroom with
shower-
tub and
hair-dryer).
Cable TV,
telephone,
minibar. Beds can be easily separated. VERY IMPORTANT! Our
Internet Rates are considerably lower than our Rack Rates listed below. Click on the Special
Internet Rates button to take advantage of our special offers and the best available rates! 05. Jan - 19. March 01. Nov - 26. Dec. 20. March - 30. April 01. July - 31. July. 1. May - 30. June 1. August - 31. Oct (except Formula 1 Race period)
WiFi wireless Internet connection in the entire building,
24 hour reception, Information, Bellboy,
Tour Operator,
Ticket Office,
Taxi, Change, Elevator, Express Check-in/Check-out. Closed
parking - 2000 Ft/day
Laundry Minibar Telephone DVD rental
PC rental
Business center -
internet - 600 HUF/30minutes Pets - 1000 HUF / day - For further information please turn to the reception
Safe - 200 HUF / day
Meeting room Photocopy - 50 HUF/page. Upon request, if needed, we can provide a
baby-sitter. We provide high chairs and seat heighteners in our
restaurant. One child up to 6 years of age can stay free of charge in their parents'
room, in case no
extra bed is required.
Baby-beds are provided free of charge. In case parents book a
room with
breakfast, their children (up to 8 years of age) can have
breakfast with them, free of charge. All
rooms are equipped with
television, with the following
channels: Hungarian
Channels: MTV1, MTV2,
TV2, Rtl Klub, DUNA, Magyar ATV, Budapest
TV English
channels: CNN, MTVEurope, EUROSPORT, BBC German
Channels: VOX, DSF, 3SAT, RTL Other
channels: Rai Uno(Italian),
TV5(French)
Dear Sir, I often travel to Budapest on
business. I have found that the Charles Hotel is an ecellent choice for a longer stay. The
rooms that are spacious and modern are reasonably priced. High speed
internet access is available in some
rooms and a
business center is located in the hotel. The staff is extremely helpful and courteous. Jesse M. Dear Sir, I wish to thank you and your staff for the excellent service provided during our recent stay in Budapest. My family and I stayed at your hotel on three different occasions in August, and we found your staff to be very courteous and helpful. Three people we want to especially thank are the young lady who attended us at
breakfast every morning, the one who is smiling all the time. I am sure you know who she is. Also, the cleaning lady on the floor which
room 21 is located. And, the bellboy who helped me to take our luggage from your storage
room to our hotel
room a couple of times. Many thanks to you all. Cliff Y. and family, Bay Roberts, Newfoundland, Canada. Dear Charles Hotel, We stayed at your hotel the nights of 27 and 28 October 2001. During this recent
trip, we visited 8 different cities and stayed in 8 different hotels in the countries of Switzerland, Germany, Austria, Hungary and Belgium. We enjoyed your hotel the most. All your staff were friendly, helpful and very capable. You provide a full range of services that helped make our visit even more enjoyable. Any we were very impressed by your excellent
restaurant and the full
breakfasts you serve. All in all, we truly had a terrific time. We will certainly stay at your hotel on our next visit and will tell any friends visiting Budapest about the Charles Hotel. Thanks again. Martin Z. James M., Los Angeles, CA. First off I want to thank you for all your help in planning our
trip to Budapest. What a great experience! The Hotel Charles was a great hotel. The location was perfect for us and the staff were so friendly and helpful. The
restaurant at the Hotel (Janos) was excellent. The hotel staff at the front
desk were extremely helpful in showing us on maps how to get places and were to go. We went to Pecs and Szentendre and they were worth the
trip. Even though we had the
2 bedroom apartment we decided to change after the 2nd night because of the road noise. We're not quite use to the traffic noise. Budapest is a very busy city! The staff changed our
rooms to
2 single rooms for the same price in a quieter part of the hotel. It was perfect after that. We met a lot of great people who helped us when language was a problem but other than that we got by with our English. I'm surprised how well they know the language. The city is beautiful and the food was great. We also met people who have been there before and told us was to see. One was the market in Pest. What a remarkable place! Bought my paprika and sausage there. I loved the building. Our
taxi driver that picked us up at the
airport was a treasure. He was waiting for us at the
airport even though we a bit late and was on time (6:00 am) to bring us back. What a wonderful experience we had in a country I never thought I would go to. Your help has made the experience go smoothly and we appreciate that a great deal. I tell everyone about the
trip and how beautiful Budapest is and about the service you provided. They had the same opinion about the country. Thanks again for all your help and the services you provided. Hope B. Dear Sir, I am writing to thank you for your hospitality. All your staff, especially the receptionist had been kind and helpful. We felt at home there. I hope to stay there again, and will recommend to others. Best Regards S.Farahabadi. I enjoyed staying at your hotel from Wednesday September 26 to Saturday September
29, room number 99. Your service were excelent and your
restaurant really good, both
breakfast and
dinner. Staying in Budapest a few days doing professional work in an international context your hotel was a good place to stay. Travelling in a foreign country, not knowing the town, the communication systems, the language etc., the margins from coming into trouble may be small somtimes, and I am therefore glad when
meeting punctuality and service. Tor Haakon S., Norway. Dear Sirs, I have to congratulate you to the excellent food in Janos Vendegl. The quality, the service, the prices all is very excellent. I will consider your
restaurant for further visits always when I am in Budapest. Best regards Andreas S., Czech Republic