SPECIAL PACKAGES NATURE CULTURE. 7 days / 6 nights -Room type: Premier or Crown -Transfers airport-hotel-airport -All the meals included -5 One day tours: City tour San Jose Tour Arenal Volcano + Hot springs Tour Irazu Volcano + Orosi Valley + Lankaster Gardens Tour Tortuguero Channels Tour Poas Volcano + Grecia + Sarchi -Rates by Person: Single occupancy: $1035 Double occupancy: $686 Triple occupancy: $600. Rates include taxes Restrictions apply Check in:2:00 p.m Check out:12 m.d. 6 days / 5 nights -Room type: Premier or Crown -Transfers airport-hotel-airport -All the meals included -4 One day tours: City tour San Jose Tour Arenal Volcano + Hot springs Tour Irazu Volcano + Orosi Valley + Lankaster Gardens Tour Tortuguero Channels -Rates by Person: Single occupancy: $870 Double occupancy: $579 Triple occupancy: $507 Rates include taxes Restrictions apply Check in:2:00 p.m Check out:12 m.d. 5 days / 4 nights -Room type: Premier or Crown -Transfers airport-hotel-airport -All the meals included -3 One day tours: City tour San Jose Tour Arenal Volcano + Hot springs Tour Irazu Volcano + Orosi Valley + Lankaster Gardens -Rates by Person: Single occupancy: $664 Double occupancy: $432 Triple occupancy: $374. SPECIAL PACKAGES FULL ADRENALIN ADVENTURE 7 days / 6 nights -Room type: Premier or Crown -Transfers airport-hotel-airport -All the meals included -5 One day tours: City tour San Jose Rafting Pacuare River Canopy tour San Lorenzo Tour Tortuguero Channels Tour The Best of the Pacific -Rates by Person: Single occupancy: $1127 Double occupancy: $778 Triple occupancy: $692. 6 days / 5 nights -Room type: Premier or Crown -Transfers airport-hotel-airport -All the meals included -4 One day tours: City tour San Jose Combo Adventure Sarapiqui River: Canopy + Rafting Tour The Best of the Pacific Tour Tortuguero Channels -Rates by Person: Single occupancy: $929 Double occupancy: $638 Triple occupancy: $566. 5 days / 4 nights -Room type: Premier or Crown -Transfers airport-hotel-airport -All the meals included -3 One day tours: City tour San Jose Combo Adventure Sarapiqui River: Canopy + Rafting Tour The Best of the Pacific -Rates by Person: Single occupancy: $723 Double occupancy: $491 Triple occupancy: $433. SPECIAL PACKAGES FOR THE WHOLE FAMILY 7 days / 6 nights -Room type: Premier or Crown -Transfers airport-hotel-airport -All the meals included -5 One day tours: City tour San Jose Tour Arenal Volcano + Hot Springs Tour The Best of Costa Rica 4 in 1 Tour Tortuguero Channels Tour The Best of the Pacific -Rates by Person: Single occupancy: $1095 Double occupancy: $746 Triple occupancy: $660. 6 days / 5 nights -Room type: Premier or Crown -Transfers airport-hotel-airport -All the meals included -4 One day tours: City tour San Jose Tour Arenal Volcano + Hot Springs Tour The Best of Costa Rica 4 in 1 Tour Tortuguero Channels -Rates by Person: Single occupancy: $880 Double occupancy: $589 Triple occupancy: $517. 5 days / 4 nights -Room type: Premier or Crown -Transfers airport-hotel-airport -All the meals included -3 One day tours: City tour San Jose Tour Arenal Volcano + Hot springs Tour The Best of the Costa Rica 4 in 1. -Rates by Person: Single occupancy: $674 Double occupancy: $442 Triple occupancy: $384

Cancellations Policies. Individual reservations All cancellations must be received 48 hours prior arrival date. Groups All group cancellations must be received 15 days prior to the arrival date. Childrens Policies. From 0 to 2 years old: free. From 3 to 7 years old: $10.00 + tax from 8 to 11 years old: $12.00 + tax. Children 12 years and older pay $15.00 + tax (same as additional adult). Group Policies This depends on the amount of rooms and the season. CPL policies for group leaders and guides This depends on the amount of rooms and the season (for each 10 rooms). Additional Policies and Deposits. Pet Policies No pets allowed, exceptions made only in the case of Seeing-eye dogs. For Deposits Deposit in Colones: Banco de Costa Rica account. # 10775-1. Deposit in Dollars: Banco de Costa Rica account. # 23025-1. A -Terms, Conditions Cancellations. Our Responsibility Hotel Balmoral - Hotelera Nacional S.A. (its owners, associates, agents and employees) manifest that they assume no responsibility for any injury, loss or damage to person or property in connection with any service resulting directly or indirectly from acts of God, detention, annoyance, delays and expenses arising from quarantine, strikes, thefts, pilferage, irregularity, failure of any means of conveyance to arrive or depart as scheduled, civil disturbances, government restrictions or regulations, discrepancies or change in transportation service, hotel services, air flights, car rentals or tours over which we have no control. Hotel Balmoral - Hotelera Nacional S.A. will not be held responsible for any loss of life, personal injury, cancellations, delays, over-bookings, loss or damage of baggage and/or loss of services as a result of the same caused by any domestic flights, hotel stays, car rentals, transportation service or tours within Costa Rica from third parties involved in the operation. Some trip packages or itineraries will require domestic flights, car rentals, bus or van transportation that will be arranged through Hotel Balmoral - Hotelera Nacional S.A. by contracting the services from third parties. In the event that customers decide to book a trip package or itinerary that requires any domestic flight, hotel accommodations, car rentals, transportation service or tours within Costa Rica, Hotel Balmoral - Hotelera Nacional S.A. will not assume responsibility for cancellations, delays, over bookings, or any loss of services from any of the parties involved in the operation. Hotel Balmoral - Hotelera Nacional S.A-. reserves the right to adjust the U.S. dollar prices without notice, to reflect fluctuations in the Foreign Exchange Markets. Hotel Balmoral - Hotelera Nacional S.A.- also reserves the right to withdraw a trip or any part of it, to make such alterations in the trip package or itinerary as it deems necessary for the comfort or well-being of the participants and to pass on to the client any expenditure or losses caused by delays or events beyond our control. With advance purchase or pre-payment to Hotel Balmoral - Hotelera Nacional S.A.- or any of its agents, the depositor therefore agrees to be bound by the terms and conditions on this page. Customer Liability (Your Responsibility) It is the customer's responsibility to make all of their connection and check in times on time. Hotel Balmoral - Hotelera Nacional S.A. assumes NO RESPONSIBILITY for a customer arriving late or being a NO SHOW due to any problem of personal nature or with the services provided by any of our vendors. The customer is also obliged to have the proper travel documents. If you are from any country outside of Costa Rica we strongly recommend for you to check with your immigration department or the closest Costa Rica consulate to your area to see if any other documentation is needed before you book a trip package or have Hotel Balmoral - Hotelera Nacional S.A. build your itinerary. Hotels Accommodation Responsibility: You are bound to keep the decor and respect that any accommodation business will relate to as their terms and conditions. Hotel Balmoral - Hotelera Nacional S.A. will not be held responsible for early departures nor will Hotel Balmoral - Hotelera Nacional S.A. refund money due to any client due to personal problems with hotel staff or policies inside the facilities of a hotel. Check in and check out times should be taken in consideration since we will not be responsible in case of a failure in either of them due to the customers' fault. Tour Responsibility: You will be under the terms and conditions from each one of our tour operators, but in general, you need to maintain the safety and well-being of the whole group during a tour. We will not be held responsible for a cancellation or exclusion in a tour due to rude or dangerous behaviours from customers. Car Rental Responsibility: Hotel Balmoral - Hotelera Nacional S.A. is acting as third party agent. Hotel Balmoral - Hotelera Nacional S.A. Will NOT cover or collect any insurance monies from the client. The basic insurance of your vehicle, and any additional insurance will be the responsibility of the client and will be purchased by the client from the actual car rental company when the car rental contracts are signed between client and the actual car rental company. Damages to the vehicle, third party vehicles or any other damage caused by human mistake from the driver will be settled by the client and the car rental company from where the car rental contracts were signed. Hotel Balmoral - Hotelera Nacional S.A. will not be held responsible for events caused by this situations. Domestic Flight Responsibility: Due to space on the aircrafts it is mandatory that each passenger carries a maximum of 2 bags per person that DO NOT exceed 25 pounds combined (This is watched closely). We recommend that you leave any excess luggage in the your hotel's storage room for when you return or make the proper arrangements if needed. You must be at the Pavas airport at least 45 minutes before the local flight leaves to check in. Hotel Balmoral - Hotelera Nacional S.A. will not be held responsible for delays or missing any flights due to a third party or any customers problem. All expenses from that point on will be covered by the customer or the third party involved. Bus Shuttle Responsibility: You are bound to show up 30 minutes prior to time for shuttle bus transfers and due to space in the shuttle bus you are required to carry a maximum of 2 bags per customer. We recommend that you leave any excess luggage in the your hotel's storage room for when you come back or make the proper arrangements if needed. Hotel Balmoral - Hotelera Nacional S.A. will not be held responsible for delays or missing any shuttle bus due to a third party or any customers problem. All expenses from that point on will be covered by the customer or the third party involved. Medical, Health Insurance: Customers with existing medical conditions should make them known to Hotel Balmoral - Hotelera Nacional S.A. at the time of booking any trip package or itinerary before their arrival to Costa Rica, given that clients may be, at some time during their trip, in some of the most remote places in Costa Rica. Under certain circumstances, evacuation could be prolonged, difficult, expensive or virtually impossible. Clients should take special care for any such conditions prior to coming to Costa Rica. Hospital facilities can be found through out Costa Rica and their medical services are excellent however Hotel Balmoral - Hotelera Nacional S.A. assumes no liability for any such medical service or any costs related to any evacuation or provision of medical care if needed. Hotel Balmoral - Hotelera Nacional S.A. strongly recommends that all clients purchase short-term travelers insurance covering baggage, accident/life and or trip cancellations, prior to coming to Costa Rica. This insurance is very affordable in your country of origin. In such event that Hotel Balmoral -...

 Guest rooms have air conditioning
 Baby chairs and cots are provided
 Luggage storage
 Breakfast may be served in the room
 Central situation
 Playground for children
 Clothes dry cleaning
 Conference and meeting room
 Credit cards accepted
 Currency exchange service
 Lift
 Disabled guests are welcome
 Facsimile services
 Hairdryer
 Heating
 Access to internet
 Ironing facilities
 Jacuzzi tub
 Kitchen
 Laundry services/washing machine
 Licensed bar
 Fully stocked mini bar
 Mixed dorms
 Smoke-free guest rooms
 Parking lot
 Clock/radio
 Restaurant
 Around-the-clock room service
 Safe deposit box
 Shop on premises
 Private/Ensuite bathroom
 Tea and coffee making facilities
 Phone at reception
 Phones in rooms
 TV sets in rooms
 Common room with a TV set