Making a requests is not sufficient to ensure that a room is free. You must reconfirm the order. Wait with your request and booking until you are sure about the arrival and departure dates. The common areas (kitchen and bathroom) are for all guests. Therefore we have set up some house rules that we expect all to respect. When you order you also accept our house rules as described below: The key for the front door is handed out at Lyngby Tourist Information Office, Lyngby Torv 5 within opening hours. The key is handed out personally and directly to the guests that are staying. The keys are never left outside the house. The main door must be kept locked 24/7. At departure the key must be handed in at Lyngby Turist Information Office. We do not take responsibility for any valuables left in t...